💡 Canvas Crease Removal Guide
Dear Customer,
Due to the folding method used during shipping, you may notice some creases or slight wrinkles on the canvas when you receive your diamond painting. This is a normal occurrence and does not affect the overall quality of the artwork. The good news is, these creases can be easily fixed. Please refer to the simple methods below:
✅ Method 1: Natural Flattening (Recommended)
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Lay the canvas flat on a clean, smooth surface such as a table or floor.
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Place a few heavy books or other weighted objects on the four corners.
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Leave it for 1–2 days, and the canvas will gradually return to its flat shape.
✅ Method 2: Reverse Rolling (Speeds Up the Process)
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Gently roll the canvas in the opposite direction of the fold.
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Let it sit for a few hours, then lay it flat and place books on the corners.
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The creases should noticeably improve or even disappear.
✅ Method 3: Warm Towel & Iron Method (For Stubborn Creases)
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Place a clean towel over the back side of the canvas (non-adhesive side).
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Set your iron to low or medium heat without steam.
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Gently iron over the towel for a few seconds at a time—do not stay in one spot too long and never touch the adhesive side directly.
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Remove the towel and you should see a smoother canvas.
⚠️ Important Note:
Do not let the iron come into direct contact with the front (adhesive) side of the canvas to avoid damage.
💬 Need Help? We're Here for You!
If you have any questions while handling the canvas, feel free to contact our customer service team—we’ll be happy to assist you!